Welcome to Luis Nieves University—LNMO Caribbean Corp.!

We’re thrilled to have you with us. To ensure a smooth and enjoyable experience, here’s a quick guide to our policies. Please read carefully:

1. Course Access:

Instant Access: As soon as you enroll, you’ll get immediate access to your courses via your registered email.

Access Duration: You’ll have access to your course materials for the specified period following your purchase.

2. NO Refunds & Cancellation Policy:

General Policy:

All sales of digital products and services are final.

We don’t offer full refunds for any digital products or services purchased from the Luis Nieves University website, except as required by applicable law.

Digital Products:

Due to the nature of digital products, all sales are final. This includes:

- Downloadable products (e.g., e-books, software, templates)

- Online courses and webinars

- Digital subscriptions

- Membership fees

Services:

All sales of services are final. This includes:

- Online Classes

- Online Seminars

- Training Services

- Consulting services

- Coaching sessions

- Digital Content Creation

- Virtual events and workshops

Cancellation Policy:

Once a purchase is made, it cannot be canceled. Please review your order carefully before completing your purchase.

Exceptional Cancellation Policy

If Luis Nieves University (LNU) must cancel a scheduled educational service due to extraordinary circumstances or unforeseen events, you may choose one of the following:

  • Partial refund.
  • Reschedule the educational service.

All cancellations require LNU’s formal approval. Any refund issued will incur an administrative processing fee of $50 to $100, determined on a case-by-case basis. Once approved, please allow up to 30 calendar days for refund processing.

3. Duplicate Payments:

- Accidental Double Payment? If you accidentally make a payment twice, contact us at nievesuniversity@gmail.com. We’ll process your refund within 30 business days.

4. Technical Support:

- Need Help? For any technical issues, please email us at nievesuniversity@outlook.com or text us at 787-942-5858.

- Support Hours: Our team is here to help from Monday through Friday, 10:00 a.m. to 3:00 p.m. 

Please contact our customer service team. We’ll do our best to address your concerns and ensure your satisfaction.

5. Course Extensions:

Need More Time? You can extend your course access before the end of your current term, up to one year after the original term ends. A fee will apply.

6. Course Updates:

- Stay Updated: We regularly update our courses to keep the content fresh and relevant. You’ll be notified of any major updates.

7. Privacy and Data Security:

- Your Privacy Matters: We’re committed to protecting your privacy. Check out our Privacy Policy for more details.

8. No Sale of Books or Materials:

- Digital Only:

We don’t sell physical books or materials. All our offers are strictly online courses and digital content.

9. Privacy Policy NU:

Notice:

LNU-LNMO Caribbean Corp. operates this website. By accessing this website ("Site") and any of its pages, you agree to the following terms and conditions. If you disagree, please do not access this site.

Use of Information and Materials:

This site reserves the right to modify its information and materials without prior notice. NU does not provide legal, accounting, tax, or other professional advice or services through this site.

Submitted Information:

All information submitted to LNU through this site will be deemed and remain the property of LNU.

LNU may use any ideas, concepts, knowledge, or techniques contained in the information provided through this site.

No Warranty:

This site provides the information and materials "as is" without any warranty. LNU does not guarantee the accuracy or completeness of this information and materials.

Limit of Liability:

Luis Nieves University (LNU). NU is not liable for any damages arising in connection with this site or its use.

Jurisdiction:

LNU operates this site in San Juan, Puerto Rico. This site is governed by the laws of the Commonwealth of Puerto Rico and the U.S. federal government.

No Endorsements:

Referring to any company, business, or person on this website does not imply endorsement by LNU.

10. Certificate Issuance Policy

At Luis Nieves University (LNU), the issuance of certificates for course and program completion is governed by institutional policies and Puerto Rican law, ensuring academic accountability and preparing students for licensure.

Timeline for Certificate Delivery

  • Certificates are issued within 30 calendar days following successful completion of all program requirements.

Eligibility Requirements

To receive a certificate, the student must:

  • Complete and submit all required assignments with satisfactory performance.
  • Hold a zero balance on their student account.
  • Provide valid government-issued identification. Certificates will reflect the exact legal name listed on this ID.
  • Fulfill all academic standards as mandated by Rule 9101 of the Academic Standards, pursuant to Law 10 of 1994 of the Commonwealth of Puerto Rico.

Digital Certificate Submission Instructions

  • Students must email a copy of their official ID to nievescerti@outlook.com to initiate certificate processing.
  • Certificates will be issued exclusively in digital format and sent only via email to the student’s registered address.

Notification & Correction Procedure

  • Students will be notified if any requirements are pending.
  • You must request corrections (like legal name updates) in writing.
  • When a written correction request is received, a new 30-calendar-day processing period applies.
  • Vacations, holidays, or administrative office closures may cause delays in processing. Students are advised to confirm office schedules before submitting requests.

Certificate Validity Period

  • Under legal requirements, certificates remain valid for two (2) years from the date of completion. After expiration, students may need to revalidate their credentials, depending on the licensing body's regulations.

Next Step: State Exam Enrollment

  • Upon receipt of the certificate, students may proceed to enroll in the Puerto Rico Real Estate Licensing Examination, which is available at https://revalidasonline.com.

Accreditation and Licensing

  • Luis Nieves University-LNMO Caribbean Corp. is accredited by the Department of State of Puerto Rico and the Board of Brokers, Salespersons, and Real Estate Schools.
  • LNU is authorized under License CA-76 to offer official preparatory programs for the Puerto Rico Real Estate Licensing Examination.

11. Contact Information:

If you have any questions or concerns,

If you have any questions, please don't hesitate to reach out. Please email us at nievesuniversity@outlook.com or call 787-942-5858 for any inquiries about this policy. Postal Address: P.O. Box 190080, San Juan, P.R. 00919-0080.

LNU MAIN OFFICE

© 1994-2025 Luis Nieves University-LNMO Caribbean Corp. All rights reserved.